South Wales · Oven repair
Oven repair in South Wales
Oven not heating, cooking unevenly or tripping the fuse? Our own engineers repair gas and electric ovens of every make across South Wales, from our Caerphilly base.
Same-day or next-day where possible. In and out of warranty.
Gas Safe registered engineersRegistration number 596103- Which? Trusted Trader
- Rated Excellent on Google
- Our own employed engineersDBS checked, with manufacturer training
Official partners and authorised agents
Approved to repair the brands you own
We are official partners and authorised service agents for Samsung, Whirlpool, Indesit, Hotpoint, Beko, Smeg, Rangemaster, Hoover, Haier and Candy. We also work with Domestic & General, and we repair every other major make too.
See every brand we repair → Domestic & General customer? Raise your warranty claim direct with us →
South Wales oven repairs
An oven that won't heat, fixed properly
An oven that stops heating, or cooks unevenly, is a real problem in a busy kitchen. Our own employed engineers repair gas and electric ovens of every make across South Wales, from Cardiff and Newport to Swansea and Caerphilly, plus Swindon and Bristol, and we aim to complete most repairs in a single visit. Electrical & Gas Care is Gas Safe registered (number 596103).
Call us with the make and what the oven is doing and we'll give you a quote. Repairs start from £70 + VAT, and every repair is guaranteed for 90 days. We repair appliances both in and out of warranty.
- Our own engineers, not subcontractors
- Same-day or next-day repairs where possible
- All makes and models, in and out of warranty
- 90-day guarantee on every repair
Common faults
What is your oven doing?
Pick the symptom to see the likely cause, what is safe to check first, and what we do. It's a guide only: we confirm the fault when we see it.
Symptom
What happens next
From first call to fixed
Call or book online
Tell us the make, the model if you know it, and what the oven is doing. You get a free quote.
An engineer comes to you
Our own engineer visits your home, finds the fault and confirms the price. Same-day or next-day where possible.
Fixed, ideally first visit
We aim to finish most repairs in one visit, and every repair is guaranteed for 90 days.
Meet the vans
Look out for the EGC van
Our engineers arrive in branded vans stocked with spare parts, so many repairs can be finished at your door. Look for the EGC logo, the Gas Safe badge and our phone number on the side.
- Spare parts on board
- Gas Safe registered
- Which? Trusted Trader
Prices and guarantee
What an oven repair costs
The price depends on the make and the fault, so call us with the details for a quote.
Free quote
£0Call us with the make and the fault, and we'll quote before booking a visit.
Repairs from
£70 + VATThe price depends on the make and the fault. Ask us for a quote.
Repair guarantee
90 daysEvery repair we complete is guaranteed for 90 days.
Where we work
Oven repairs across South Wales
Our head office is in Caerphilly Business Park, and our engineers cover Cardiff, Newport, Swansea and Caerphilly and everywhere in between, plus Swindon and Bristol in England, including:
Cardiff
Newport
Swansea
Caerphilly
Swindon
Bristol
Not on the list? Call us and we'll tell you whether we can visit, or see all areas we cover.
Makes we repair
We repair all makes of oven
These are just some of the makes. Tell us yours when you book.
Customer reviews
What customers say on Google
Real reviews from our Google listing, shown with first name and initial.
Can't fault EGC. They were very prompt at replying to my emails. Steve who came and fixed our oven was very friendly and efficient.
An excellent service which was reasonable and efficient. I would definitely use this company again. Thank you for sorting out my oven!
Amazing service and communication. My SMEG oven repair wasn’t straightforward. EGC didn’t give up and explored every avenue until it was working again. I can’t recommend enough…. Great team, exceptional service… thank you…
Repaired SMEG oven element. Excellent service, identified the fault, sourced the required parts and fitted same all within a short time frame. Great service.
Speedy response to my appliance breakdown. Fixed labour cost, friendly and competent engineers. My oven is working again, time for cake!
I’ve used this company a number of times. Customer service is brilliant and I must mention Nikki. The engineers are always on time and carry out professional work. No hesitation in recommending them.
Friendly staff. Engineer turned up within time frame. Repair completed without mess and appliance tested before leaving. Would highly recommend this company. Another number for my contact list.
This team certainly knew how to sort out problems and got the job done promptly. I will certainly recommend them to others
The service I got was amazing - professional, friendly and incredible value for money. I would thoroughly recommend using the services of Electrical & Gas Care. They are now my go-to provider!!
I am so pleased with the service provided. My machine is working perfectly now. Technician Mike was thorough and thoughtful. The end test was particularly reassuring.
I’ve used EGC a couple of times now and the standard of work has always been excellent. Lloyd, one of their engineers, is very knowledgeable and professional but friendly as well so would highly recommend this company.
I’m so pleased with the communication and the service received from EGC. I couldn’t have asked for anything to be done differently. Wes was great. Thank you.
Was recommended by a friend. They came out, diagnosed faulty gas cooker and returned once the part was in stock to repair. Would happily recommend and use again.
Alec came and fixed our washing machine machine under warranty from Hotpoint.He very good a credit to your company.Would have no hesitation in recommending you.
Really pleased. Engineer came on time and fixed the issue within 15 minutes. Really professional. Would highly recommend!!
Wayne was delightful. Very polite & talkative . His professionalism showed immediately. The problem was soon resolved. Thank you for such outstanding customer service Sean
Prompt reply to my enquiry. The diagnosis and repairs were carried out quickly and efficiently. I would recommend this company.
Jordan came today to repair my Smeg fridge-freezer. He arrived on time and quickly diagnosed the problem. He was very polite and professional and cleaned up the small amount of water that came out of the freezer. It's all working perfectly now. Thanks to Jordan and Liz in the office at EGC. 100% recommend this family run business for prompt service at a reasonable cost !!
Brilliant service by ECG. Went out of their way to complete a job that was past over to them from hotpoint. The engineer was very polite and helpful. Would 100% recommend them and would definitely use them for other repairs.
Highly recommend this company, all the staff & Richard the engineer very helpful, we have already recommended them to a friend.
The gentleman were polite friendly and courteous. My oven was fixed quickly. Very happy with the service
Very speedy and efficient. Would recommend and use again.
Very professional efficient and polite service
Arrived on time Very friendly Found and fixed problem
Repaired our washing machine, amazing service 👍
They arrived on time and repaired my cooker within 10 minutes
Lloyd is always very punctual, friendly and efficient.
Quick efficient service. Repaired my range in no time at all, thank you Wes, will recommend.....
Wayne the engineer was polite and professional, turning up on time and keeping us informed
Professional, helpful and on time. Very pleased with their work and will happily use them again.
Kept me informed of arrival time, friendly engineer who fixed my machine efficiently.
A very good job:- Promptly, expertly and politely carried out. Thanks.
Excellent service, explained issues, how it was fixed and addressed any tidying up too!
The most helpful and obliging young man. A delight to have here repairing my fridge/freezer. Would use again!!
Mike the engineer's punctuality, friendliness, and professionalism were commendable.
Excellent service on time engineer very polite
Brilliant guy ( Wayne ) Top man. Knew exactly what he was about! Very professional. On time & very positive.
The receptionists were helpfully, caring and brilliant. The engineer, Lee, was superb.
The engineer was polite and explained everything in detail what he was doing in respect to repairing my washer/ dryer
Repair advice
Oven advice from our engineers
Guides to the common problems, and what is safe to check yourself.
Gas Cooker and Hob Safety: Warning Signs and Annual Checks
The warning signs of an unsafe gas cooker or hob, why an annual check matters and what to do if you smell gas.
Read the advice →Cooker Basics: 5 Essential Tips for a Clean and Efficient Cooker
Five simple habits to keep your cooker clean, efficient and safe, plus the signs it needs a check.
Read the advice →
Oven Taking Ages to Heat Up? Causes and Quick Fixes
A slow-to-heat oven usually has a simple cause: a tired element, a worn door seal or a thermostat that is out. Here is how to tell.
Read the advice →Questions
Oven repair in South Wales: your questions
How much does an oven repair cost in South Wales?
Repairs start from £70 + VAT. The price depends on the make and the fault, so call us on 029 2088 5355 with the details and we will give you a quote.
How quickly can an engineer come to my home?
We offer same-day and next-day repairs where possible, depending on availability. Call us and we will tell you the earliest visit we can offer.
Do you repair ovens that are still under warranty?
We repair both in-warranty and out-of-warranty appliances. If yours is under a manufacturer’s warranty, check the warranty terms before arranging a repair.
Which makes of oven do you repair?
We repair all makes and models, including AEG, Beko, Bosch, Hotpoint, Neff, Siemens, Smeg and Zanussi. Tell us your make and model when you book.
Is the repair guaranteed?
Yes. Every repair we complete is guaranteed for 90 days.
What should I do before the engineer arrives?
Switch the oven off at the isolator or socket and let it cool. Note the make, the model number if you can find it and what the oven is doing. If it is gas and you smell gas, follow the gas safety advice on this page and don't wait for an engineer.
I can smell gas from my oven. What should I do?
Don't use switches, lighters or flames. Open doors and windows, turn the gas off at the meter (unless it is in a cellar) and call the National Gas Emergency Service on 0800 111 999. It is free and open 24 hours. Call from outside the property.
Is it worth repairing my oven?
It depends on the age of the appliance, the make and what has failed. Ask us for a quote first, then compare it with the cost of a new one before you decide.
Which areas do you cover?
Our engineers cover South Wales, including Cardiff, Newport, Swansea and Caerphilly and everywhere in between, and we also cover Swindon and Bristol in England. That is the CF, NP, SA1 to SA18, SN and BS postcode areas. Our head office is in Caerphilly Business Park. Call us if you are not sure we cover your street.
More repairs
Other appliances we repair
Book a repair
Tell us what's wrong
Send the details and we'll come back to you with a quote and a visit time. For the fastest answer, call.
Phone lines open: Mon–Thu 8:30am–4:30pm, Fri 9:00am–4:30pm
Electrical & Gas Care Ltd, 5a Penty Newydd, Caerphilly Business Park, CF83 3GS